Phone Frustration

I really, really didn't want to do a rant on a phone I'm particularly fond of.  Really, I didn't.  However it's getting to a point where I need to vent my spleen so here it goes...

I am starting to become very frustrated with my Palm Pre!

Since the update came down the pipe to webOS 1.3.1 the Classic Application from Motion Apps has been crashing more than a value airline!  It is extremely frustrating to say the least.  If it was just the application that crashed I could almost live with that, but it's not.  No, this thing takes the whole freaking phone with it when it crashes!  The screen will lock up and I have to do the "Hold the power button down and flip the silent switch on the top three times" thing to get the phone to reboot.  And it's not just one older PalmOS application running under Classic that causes the crash.  It doesn't matter which program I run, it will always crash.  Well, not always.  Sometimes I feel like I've used my run of luck with the phone for the day and turn the damn program off before it takes anything else with it.

This was not happening this often before the latest update.  At least when it crashed before the update it wouldn't take the whole phone down with it.

As much as I like the phone as a whole I'm really starting to feel the need to give up and move on to a new device.  The ease of multi-tasking with webOS as well as the overall web browsing experience is starting to not be enough to keep me with this phone.  That's just plain sad!

It's my guess that someone who is not such a hardware geek as myself would be much happier with this device.  However, I am a serious hardware geek and I know just what the hardware that makes up the innards of the Pre are capable of and this phone is coming no where near it's full hardware potential.  Nothing I've read from Palm indicates that they are going to do anything about this anytime soon.  Oh, they are talking quite a bit.  They just aren't following up on the talk.  This phone has the exact same CPU/GPU that the iPhone 3GS and Motorola Droid have yet this phone is the most hobbled of the three.

This platform has been available for six months now and yet the application storefront is still listed as in "Beta" status.  Palm promised that by the end of the year the beta tag would be removed and we would see many new apps from "major" developers.  I'm not seeing any indications anywhere on the internet that this promise will be fulfilled by their stated deadline.

It's enough to break my geek heart here.  I want Palm to succeed!  They have the hardware with the Pre, they just aren't doing enough with it.  I can only wait so long.

Today on my way home from work I was trying to read an ebook by running Mobipocket via the Classic App and it crashed yet again and that was a watershed moment for me.  I decided then and there, while waiting for my Pre to reboot, that it was time to move on.  I'm due an equipment upgrade from Sprint in February and I'm going to try to hold off until then to replace the Pre.  However, if it keeps ticking me off then I'm going to look around for a phone on eBay (Moment or HTC Hero) and then sell the Pre and all the accessories I have gotten for it (Touchstone Charger, extra battery).  I have two friends who have said they want to buy the phone from me when I get around to selling it (of course they know me and my smartphone addiction so got in line first the week after I first got the Pre back in June 2009).  I'll end up paying a bit out of pocket but at least that way I'll preserve my equipment upgrade eligibility with Sprint for when they roll out their first 4G WiMax phone in the first half of 2010.

/rant

Comments

[Dwayne Kilbourne]

I too want Palm to succeed... at least to push the envelope and make a big impression on the advancement of mobile device technologies. Time will tell, but the consumer is demanding more and more, so I am confident that Palm will come through in the end!

[wd]

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