Love/Hate And My Phone

Right now I'm going through a bit of a love/hate phase with my Palm Pre and I think it's close to time for me to start planning for a possible seperate future.

The things I love about my Pre are numerous but the highlights are as follows:

• Ease of multi-tasking:  You swipe between open apps (cards) and when you're done you just "toss" it up off the top of the screen.
• Synergy syncing:  It pulls in all sorts of contact information from Google, Facebook, Linkdin, and Yahoo as well as an initial sync of data from your PC or Mac.
• Camera:  It's fast and the pictures are pretty good for a phone cam at this resolution (3.2 MP).
• Web browsing:  it's got an excellent full HTML web browser!
• Form factor/body/hardware:  This phone just oozes nice! 
• Touch Stone inductive charger:  I love how I can just come home at the end of the day, place my Pre on the Touch Stone charger and have it charge without connecting any cables and have it do double duty as a desk clock.
• Automatic daily backups of ALL information:  Every 24 hours the Pre backs itself up to the cloud (ie Palm servers) including contacts, downloaded apps, settings, bookmarks, etc.  Nice.
• OTA updates:  When a new firmware is ready it downloads over the air without having to hook it to a computer first.

Those are just some of the things I love about my Pre.  Now on to what I do not like/hate:

• Crippled internal hardware:  Just about all the important internal parts of the Pre are shared with the iPhone 3GS (CPU, GPU) and yet Palm is dragging their collective feet in enabling this hardware goodness.  The CPU is under clocked and the GPU just sits there unused.  I wonder just how much nicer the UI would be with that puppy enabled not to mention the gaming activities.  Further, Palm is not allowing developers to have full access to the accelerometer which further happens gaming prospects.
• Media syncing options:  Or lack there of I should say.  What was Palm thinking when they decided to try spoofing iTunes into thinking the Pre was an iPod?  Unless you're willing to invest in third party sync solutions you're stuck doing the drag and drop thing.
• General lack of "home" sync:  I love the cloud but I also know the cloud can, and will, crash on occasion.  Look no further than the recent fiasco with the Side Kick on T-Mobile!  Why didn't Palm include any way to sync with your home computer on a regular basis?  Again, one has to go the third party route on that one.
• Camera:  It's a love and hate thing here.  There is no control over your pictures other than turning the flash on or off.  And why no video recording?
• Application situation:  While there are way more apps available now than there were at launch it seems as if Palm is trying to make it harder to get third party developers to sign on their webOS platform.  From hardware access limitations to what appears to a convoluted approval process is scaring away many developers.  What makes the whole situation worse is that no one at Palm seems to see this as a problem, at least based on some of the interviews I've read.

Right now the pros are outweighing the cons but I can see a time, soon, when I'll grow tired of waiting on Palm to mature this great platform they have created.  Personally, I do not want to be stuck on a dead-end platform.  And I won't!  I really, really like the basic platform that the Pre and webOS bring to the smartphone table and it's very easy to see the potential of this device.  I'd hate to give up on it.

As things stand right now Palm has promised that their App Catalog will come out of "beta" status in December and that there will be a lot more third party applications from "big name" developers.  By January or early February we should see Palm bring the Pre, Pixie, and future handsets based on webOS coming to other carriers in the US which could, in theory, bring more improvements to the above mentioned cons.  I hope so!

Right now my plan is to give Palm and the Pre until the end of February to get its collective act together.  At that time we (Pre users) will have a better idea of what's in store for the platform.  If there are no significant improvements in store then I'll probably be leaving the Pre behind.  I'll be due an equipment upgrade discount with Sprint and by then Android 2.0 should start hitting the Android devices already on Sprint along with a few new ones.  I hate to set deadlines like this but I'm getting impatient waiting for Palm.

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